I'm so disappointed in infinix.

kayprince

I'm so disappointed in infinix for unsecured device that they produce, that very Is very bad of you, I feel disappointed in you, my 3 weeks old phone was stolen and I went to Carlcare nothing could be done to it, that is very bad, this will be third and the last phone I will brought from you. Because I can't be wasting my money on a device that the security is not guarantee.

Zonnyzone

if you had your google account open you can always track it. or simply trace your SIM that's if it was stolen too.
hope that helps

kayprince

I have done that i locate it to some extent before the phone goes off, is only the phone provider that can tract the phone with imei number, but they don't feel consign. I have bought 3 of their most expensive phone, I don't know their phone is not that secure.

Otunba1

I don't depend on the security we need to be extra careful on our phone

Otunba1

nice one

WilliamMorumbe

Carl care its only contracted for repairs and maintenance but tracking and location its the work of  telecommunications  sevice provider and police,

Srinivas95

sorry for the inconveniences you found,we will try out our best from our side

Skino4united

Without bias or prejudice, it's not the job of carlcare to track your phone for you. It's the job of telecoms coys and they wouldn't do they coz ive experienced it when my note 3 was stolen. Even if they try, the phone can't be tracked if it's flashed or imei changed. Sorry for your loss, O know how it feels, pls move on

Orikzy

So sorry, but when mine was stolen  and I bought another one (Note 4), while syncing my gmail account, all the contacts in the former phone were synced into the current phone including all the sensitive information of the current user of that stolen phone.

x_1489221287U7

U shouldn't worry about it too much. I've even heard of friends who uses IPhone, but when it gets stolen. They can't even track it, despite of it high security.