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[br][/div][br][div style="text-align: center;"][h2]If you're among those who installed the wrong apps or did something that has caused your Infinix phone to get stuck at the Infinix logo without booting further or in a boot loop, then this guide is for you.[/h2][/div][/div] 
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A, [br] 
 A. Factory Reset / Cache wipe[br] 
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This method assumes your phone is not rooted, you did nothing and the phone just got stuck or you merely installed an app that doesn't require root permission[br] 
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1. Switch off the phone[br] 
2. Press the volume increase button and don't release[br] 
3. Press the power button and keep holding down both buttons[br] 
4. Don't release till you enter recovery mode which will an Android lying on its back.[br] 
4a. If you see a robot lying on its back then you're in stock recovery. Press the volume buttons or power button to go past the robot lying on its back[br] 
4b. In stock recovery, you use the volume decrease button to navigate and volume increase button to select[br] 
4c. In Stock recovery, you use both volume buttons to navigate and power button to select[br] 
5. First wipe cache partition then reboot the phone[br] 
6. If that doesn't work, reboot into recovery and select Wipe data / factory reset then reboot[br] 
6b. If factory reset doesn't work then format the memory card, slot it back in, do a factory reset and reboot.[br] 
7. If none of the above helps then proceed with this guide .[br] 
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B, [br] 
B. Stock recovery Backup & Restore Method[br] 
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This method assumes you have access to a working phone of the same model[br] 
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1. Get a phone of the same model that isn't bricked[br] 
1b. Flash stock recovery to both phones [br] 
2. Boot the good phone into recovery mode[br] 
3. Go to Backup and restore[br] 
4. Select Backup then yes to confirm[br] 
5. After Backup is complete, reboot the good phone[br] 
5b. Copy the entire stock recovery folder from the memory card of the good phone to the memory card of the bricked phone (dont place it inside any folder)[br] 
6. Boot the bricked phone into recovery mode[br] 
7. Go to backup and restore[br] 
8. Select Restore[br] 
9. Select the backup you just copied and click yes to confirm[br] 
10. Your Infinix phone should come back to life |   
 
 
 
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